
1. Qualified Technicians
All of our technicians and estimators are in receipt of constant training as required by BMW of North America (BMW) and the Inter-Industry Conference on Auto Collision Repair (I-CAR). This means mandatory training for all employees annually. Our body men have model specific repair training as well as welding certification. Our painters have thorough training in two complete refinish systems. Our mechanics hold certificates from WyoTech, UTI, ASE, I-CAR, Hunter and BMW qualifying us to handle most mechanical repairs in-house. In addition to our BMW Certified Collision Repair status, we hold I-CAR Gold Classification which requires two I-CAR tested points annually.
2. Best Materials
German Motors Collision utilizes two complete refinish systems. This is very atypical. All BMW and MINI products are refinished using BMW’s factory branded system known as “BMW Colorsystem”. We are the only facility in San Francisco using this product and it is the only product whose usage is required by BMW and MINI to maintain the factory warranty. All other vehicle makes are refinished using the Spies-Hecker paint system. Manufacturers’ approval lists for Spies-Hecker include but are not limited to: Acura, Audi, Honda, Infiniti, Jaguar, Lexus, Mercedes, Porsche, Toyota, VW, and Volvo.
3. Best Equipment
Since our expansion in 2005, our goal has been to purchase and maintain the highest quality special tools and equipment the industry has to offer. From our state-of-the-art paint booths designed to maximize the required water-borne basecoats, to our specialized dedicated fixture bench frame straightening system, to our in-house laser wheel alignment machine and our computerized resistance spot-welding equipment, our goal is to utilize technology that exceeds manufacturer certified guidelines. We view these equipment purchases as an investment in our own future and would consider using nothing less when repairing our customer’s vehicles.
4. Specialization
We repair an average of 300 vehicles per month in our 78,000 square foot facility. Our large size allows us to compartmentalize the repairs. That is, the entire repair is completed by several individuals each specializing in certain aspects of the repair. Unlike a smaller shop, where the Jack-of-all-trades technician performs the frame straightening, welding, sanding and painting – our technicians perform only their trained skill – thereby providing you with the best work possible. This process theme has been proven successful time and again in manufacturing and other service industries.
5. Factory Authorized Repair
German Motors Collision Center began life as an exclusive BMW repair facility. In fact, we were the first BMW dealership body shop in the country to receive BMW Certified status. The rigorous standards set forth by BMW of North America for training, equipment, and materials used means that your vehicle receives the very best treatment. Up to four times annually a third party consulting firm performs a site inspection and folder audit along with financial review to verify that we are compliant with BMW’s certified shop program and adhering to its guidelines.
